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Lenovo Complaint - Terrible Costumer Service
Lenovo Complaint

Lenovo Complaint

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Terrible Costumer Service


I have had a Lenovo Y530 for about a year, the minute I recieved the computer it had keyboard problem, so I had to send it back, about 4 months later I had a battery problem and now I have another battery related problem. Talking to costomer service I was never aware I could return the computer even after the 2 problems during the warranty. This is my 3rd problem and they refuse to help me, I have talked to technical support and the supervisor Manny and asked for other options. I recieved 1 words answers, basicly the only thing they said was no we are sorry you are stuck with our defective computer. I am very very dissatisfied and will continue to pursue this problem until resolved.


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